International Financial Institution Leverages Critical On-Site Support for Retail Branches

For this international financial services firm, implementing support mechanisms for branch POS equipment across 5,000+ locations was a challenge for internal teams — leading it to turn to a long-standing strategic partner.

International Financial Institution Leverages Critical On-Site Support for Retail Branches

Given a rapidly expanding footprint, this financial services client needed help managing its scope of technology needs. With disparate generations of POS equipment across thousands of locations, implementing a consistent solution to supporting these assets was proving a challenge for internal teams. Looking for a partner that could meet its unique needs and understand its goals, this client sought break-fix service support from Insight.